Terms of Service
Last updated: November 13, 2025
Agreement to Terms
By accessing and using Auction Now ("the Platform," "our service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.
These Terms apply to all users of the Platform, including browsers, vendors, customers, merchants, and contributors of content.
Description of Service
Auction Now is an online auction platform that enables users to:
- Create and manage auction listings for products and services
- Participate in auctions by placing bids
- Complete transactions with other users
- Communicate regarding auction items
- Manage payment processing and fulfillment
User Accounts
Account Creation
- You must be at least 18 years old to create an account
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You may not share your account credentials
- One account per person or entity
Account Responsibilities
- Keep your account information current and accurate
- Notify us immediately of unauthorized account access
- You are liable for all activities under your account
- Comply with all applicable laws and regulations
Auction Rules and Conduct
Listing Items
- You must own or have authorization to sell listed items
- Provide accurate descriptions and images
- Set reasonable starting prices and terms
- Honor all auction commitments
- Comply with applicable laws regarding item sales
Bidding
- All bids are binding commitments to purchase
- You must have means to pay for winning bids
- Bid manipulation and shill bidding are prohibited
- Winning bidders must complete payment as agreed
Prohibited Items and Activities
- Illegal, stolen, or counterfeit goods
- Hazardous materials or weapons
- Adult content or services
- Fraudulent or misleading listings
- Harassment or abusive behavior
- Spam or unsolicited communications
- Attempts to circumvent our fees or policies
Payments and Fees
Platform Fees
We may charge fees for certain services on our platform. Current fee structures are available in your account dashboard and may include:
- Listing fees for auction creation
- Final value fees on successful sales
- Payment processing fees
- Premium feature subscriptions
Payment Terms
- Fees are charged when services are used
- All fees are non-refundable unless otherwise stated
- We may change fee structures with 30 days notice
- Disputed charges must be reported within 60 days
Intellectual Property
Platform Content
The Auction Now platform, including its design, features, and functionality, is owned by us and protected by intellectual property laws.
User Content
- You retain ownership of content you submit
- You grant us license to use, display, and distribute your content on the platform
- You represent that you have rights to all submitted content
- You will not infringe others' intellectual property rights
Privacy and Data
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Dispute Resolution
Between Users
We encourage users to resolve disputes directly. We may provide mediation services but are not obligated to resolve user disputes.
With Auction Now
Any disputes with Auction Now will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except for small claims court matters.
Limitation of Liability
To the maximum extent permitted by law, Auction Now shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Actions or omissions of other users
- Technical failures or service interruptions
- Third-party content or services
Our total liability to you for any claims shall not exceed the fees you paid to us in the 12 months preceding the claim.
Disclaimers
Our service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
- Merchantability or fitness for a particular purpose
- Uninterrupted or error-free operation
- Security or accuracy of information
- Results from use of the service
Termination
By You
You may terminate your account at any time by contacting us or using account deletion features.
By Us
We may suspend or terminate your account for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Inactivity for extended periods
- At our discretion for any reason
Governing Law
These Terms are governed by the laws of California, without regard to conflict of law principles. Any legal proceedings must be brought in the courts of California.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by email or platform notification. Continued use of the service after changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remainder shall continue to be in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us:
Email: support@auctionnow.com
Address: Auction Now Legal Team, P.O. Box 6002, San Rafael, CA 94903